How To Stay

Ronald McDonald House Hawai‘i provides temporary lodging and support for eligible families who must travel to O‘ahu while a child receives qualifying medical treatment.

There is no fee for eligible families to stay at Ronald McDonald House Hawai‘i.

Step One: Start with your hospital social worker.

All stays at Ronald McDonald House Hawai‘i begin with a referral from a hospital social worker. We are unable to accept any requests for accommodations directly.

If your family may need a place to stay while your child receives medical care on O‘ahu, please speak with your hospital social worker about a referral to Ronald McDonald House Hawai‘i.

Once a referral is received, our team reviews eligibility and room availability to determine whether accommodations can be provided.

Think your family may need a stay?

Talk with your child’s medical provider or social worker about a referral to Ronald McDonald House Hawai‘i.

Who is eligible to stay?

  • Child is 21 or younger.

  • Child is receiving qualifying active medical treatment on O‘ahu.

  • Child is accompanied by a parent/legal guardian.
  • Family meets the House’s medical-care requirements.

Ronald McDonald House is not a medical facility and does not provide skilled nursing care.

Any child requiring skilled nursing care while at the house or is dependent on any form of life support (including ventilator support such as CPAP, pressure support, high flow supplemental oxygen or other form) is not eligible to stay.

What happens after a referral?

Once a referral is received, our team reviews the family’s eligibility and room availability. We make every reasonable effort to accommodate eligible families, but rooms are subject to availability.

Guests are assigned to the appropriate property based on availability, length of stay, special needs of patients, etc.

Your social worker will keep you notified.

Still have questions?

How long can families stay?

The length of stay at Ronald McDonald House Hawaii is currently limited to 90 days. There will be a review every 30 days on every family’s stay.

Which House will my family stay in?

Ronald McDonald House determines House placement according to availability and the family’s circumstances. > Learn more here about our Houses.

What can families expect during a stay?

Families at the Ronald McDonald House receive comfortable and safe accommodations in a homelike environment that includes a fully–stocked kitchen, pantry and laundry room, internet access, and family–centered areas and activities. They are also provided with transportation to and from hospitals and the airport, and many other family support services and resources.